FAQ-back up

At present we only ship items to Continental United States. We do not ship to PO Box due to security reasons. Please kindly leave a physical shipping address for your order.

Yes, all orders will be shipped discreetly.

The order will be shipped within 1 business day from payment approval. Normally it takes 2 to 7 business days for the product(s) to reach you.

Maxsisun products retain a limited warranty. Warranty period varies according to models, which is as the user manual indicates. We will process all quality-related issues with full refund or new replacement within the return period. If defect happens and valid claim are within the warranty period, we will offer you repair service or new components for replacement.

We are delighted that you are interested in becoming an authorized reseller, please email us at sales@maxsisun.com and let's deal with more details.